by Matthew Rehrl MD | Amazon, Healthcare Innovation
Here’s a link to Version Museum—A Visual History of Your Favorite Technology. I’d suggest that healthcare executives take a hard look at Amazon’s website history and ask themselves what the fundamental difference is between Amazon’s approach to their...
by Matthew Rehrl MD | AI Ethics, Amazon, Healthcare Ethics, Healthcare Innovation
Who does Amazon think I am? (Or, at least, what does Amazon’s AI algorithm think I will buy?) The above screenshot is a visual list of the digital magazines which Amazon thinks I will be interested in, all found at the bottom of my Amazon account page. They aren’t too...
by Matthew Rehrl MD | AI Ethics, Amazon, Healthcare Ethics
I am not a big fan of calling patients “customers”. The word customer is defined as a person who purchases goods or services from another, which means this connection is limited to a pure final transition. It’s a transactional term used to define a...